User permissions reference

This article lists every portal permission in Attik and what it controls: navigation, pages, dashboard widgets, settings menu items, and common in-app actions. Use it when assigning roles, troubleshooting “missing menu” reports, or auditing access.

Written By Ryan Wagner

Last updated 26 days ago

How permissions work

  • Permissions are set per user under Settings → Users (or applied from a Permission Template).

  • Each permission has an internal value (used in code) and a label (shown in the Permissions UI).

  • Category permissions (parent checkboxes) and option permissions (child checkboxes) are separate grants. You often need both the parent and the child for full access to a sub-feature.

  • Navigation and menus: If a nav item lists several acceptable permissions, the user needs any one of them to see the link.

  • Individual pages: Opening a URL runs a page-level check. Failing the check sends the user to the unauthorized page even if a parent menu item is visible.

  • super-admin: Bypasses normal page permission checks (Attik internal / full-access accounts only).

  • settings (category): Grants access to the Settings area in product copy; most Settings submenu items still require their own permission (for example settings-users, settings-admin). The Settings gear is available to signed-in users, but each page inside is gated separately.


Dashboard

Category permission: dashboardDashboard
Page access: / (Dashboard home) requires dashboard.

Permission valueUI labelWhat it controls

dashboard

(category only)

Access to the main Dashboard page (/).

dashboard-families

Families Helped

Families Helped widget. (Scott Home Services Only)

dashboard-uncoming-events

Upcoming Events

Upcoming Events widget.

dashboard-daily-schedule

Daily Schedule

My Daily Schedule widget.

dashboard-revenue

Revenue

Revenue widget.

dashboard-segment

Segment Revenue

Segment Revenue graph widget.

dashboard-balance

Balance

Inspector Work Breakdown widget.

dashboard-capacity

Capacity

Future Capacity widget.

dashboard-scheduled

Scheduled Jobs

Scheduled Over Time, Quote Close, and Booking Channel Split widgets.

dashboard-averages

Inspection Averages

Confirmed inspections & average fee widget.

dashboard-annual-forecast

Annual Forecast

Annual Forecast widget.

dashboard-radon-duplicates

Radon Duplicates

Radon Duplicates widget.

dashboard-active

Active Agents

Active Agents widget.

dashboard-time-clock

Time Clock

Time Clock widget (clock in/out on dashboard).

dashboard-mentions

Recent Mentions

Recent Mentions widget.


Playbook (Scott Home Services Only)

Category permission: playbookPlaybook

Permission valueUI labelWhat it controls

playbook

(category only)

Playbook in main navigation; access to playbook pages (/playbook).


Scheduler (internal scheduling)

Category permission: schedulerScheduler

Permission valueUI labelWhat it controls

scheduler

(category only)

Schedule in main navigation; internal Schedule page (/schedule) for creating quotes and booking jobs; Contacts under Schedule submenu; scheduling slide-out on calendar.

scheduler-admin

Scheduler Admin

Repair lists page (/inspections/repair-lists); admin features in Radon Chart; view all inspectors in Dispatch; Settings → Scheduling (Calendar Settings, Online Service Filter).

Page notes:

  • /schedule accepts scheduler, calendar-office, or calendar-admin.

  • /contacts requires scheduler.


Calendar and dispatch

Category permission: calendarCalendar
Grants: main navigation entry for calendar/dispatch area, Dispatch page access when combined with listed sub-permissions.

Permission valueUI labelWhat it controls

calendar

(category only)

Baseline calendar category; used with Dispatch (/dispatch) and calendar routes that accept calendar.

calendar-self

Inspector Calendar Self

Inspector Calendar (/calendar) for own schedule; inspector calendar in nav; filter to own schedule in Dispatch.

calendar-inspector

All Inspector Calendar

Inspector Calendar for all inspectors; inspector calendar nav option.

calendar-office

Office Calendar

Office Calendar (/calendar/office); Radon data (/radon/data); Scheduler page (with scheduler or calendar-admin); Radon Chart (/radon); Settings → Radon.

dispatch-scheduler

Dispatch Scheduler

View all inspectors in the Dispatch tool.

calendar-admin

Admin Calendar

Settings → Holidays; Equipment settings (also settings-services / settings-admin); Radon Chart; view all inspectors in Dispatch; scheduling admin paths.

Navigation notes:

  • Calendar nav item shows if the user has any of: calendar-admin, calendar-office, scheduler, calendar-self, calendar-inspector.

  • Dispatch nav: calendar-admin, calendar-office, scheduler, or calendar.

  • Radon Chart nav: calendar-admin, calendar-office, or scheduler.


Company handbook

Category permission: handbookHandbook

Permission valueUI labelWhat it controls

handbook

(category only)

Company Handbook in navigation; handbook section access (/handbook).

handbook-inspector

Inspector Handbook

Inspector Handbook content (/handbook/inspector).

handbook-office

Office Handbook

Office Help Docs (/handbook/office); Service Matrix page (/service-matrix).

handbook-admin

Handbook Admin

Admin/edit features in handbook (edit routes).


Tasks and worklists

Category permission: tasksTasks
Grants: tasks layout, worklists in navigation context, Tasks menu visibility.

Permission valueUI labelWhat it controls

tasks

My Tasks

Tasks nav; Mission Control (/tasks); All Tasks (/tasks/all-tasks); task list pages; Worklists nav item (also requires this category).

tasks-checks

Task Checks

Worklists page (/work) — default lists (quotes, agreements, not paid, etc.); task checks URLs; viewing custom worklist data.

tasks-admin

Task Admin

Create Custom Worklist button; edit custom worklists (pencil); Tasks → Admin Task List Manager (/tasks/admin); repair lists (with scheduler-admin); task admin UI on Mission Control.

Important distinctions:

  • Worklists icon in the sidebar uses the tasks category permission, but opening /work requires tasks-checks.

  • Creating/editing custom worklists requires tasks-admin (not only tasks-checks).


Human resources

Category permission: humanHuman Resources

Permission valueUI labelWhat it controls

human

(category only)

Human Resource in main navigation; HR section (/hr).

human-payroll

Admin Payroll

Admin payroll page (/hr/payroll); auto-approve payroll adjustments; Settings → Payroll.

human-payroll-adjustments-office

Payroll Adjustments Office

Add/approve payroll adjustments for office staff; adjustment form fields; Adjustment Management (/hr/adjustment-management).

human-payroll-adjustments-inspector

Payroll Adjustments Inspector

Add/approve payroll adjustments for inspectors; adjustment form fields; Adjustment Management.

human-payroll-hra

Payroll HRA Admin

Payroll HRA admin features.

human-paystubs

My Paystubs

My paystubs; Payroll history (own).

human-paystubs-admin

All Paystubs

View all employees’ paystubs; payroll history for all.

human-vacation

Vacation Dashboard

Time off page (/hr/time-off).

human-vacation-admin

Vacation Admin

Vacation admin features; Settings → Payroll (vacation-related settings).

Page notes:

  • /hr/payroll/history accepts human-paystubs, human-paystubs-admin, or human-payroll.

  • /hr/adjustment-management accepts human-payroll, human-payroll-adjustments-office, or human-payroll-adjustments-inspector.


Data exports (Reports Hub)

Category permission: data-exportsData Exports
UI nav label: Reports Hub

Permission valueUI labelWhat it controls

data-exports

(category only)

Reports Hub in navigation; data exports home (/data-exports); create/run/export custom reports.

data-exports-platform-catalog

Platform report catalog

Browse report definitions shared by other Attik instances; import shared definitions into your company.


Settings

Category permission: settingsSettings
Grants: Settings section (product-level); appears in navigation grants for admins/leaders. Individual menu rows below still need the listed permission(s).

Permission valueUI labelWhat it controls

settings-users

Users

Settings → Users; user list and membership edit (permission templates visible to settings admins).

settings-staff

Staff

Settings → Staff (Inspectors, Inspector Teams, Inspector Levels, Office, Sync Spectora Employees when integration on).

settings-financials

Financials

Financial settings; QuickBooks Service Mapping (when QuickBooks enabled); Settings → Payments / Payment Batches (with settings-admin).

settings-services

Services

Settings → Services; Service Assignment Matrix; Contact Roles; Contact Usage; Required Service Info; Discount Codes; Bundles; Sync Spectora Services (if enabled); Equipment (with calendar-admin / settings-admin).

settings-areas

Service Areas

Settings → Service Areas.

settings-holidays

Holidays

Settings → Holidays (same access pattern as calendar-admin).

settings-action-flows

Emails & Action Flows

Settings → Action Flows section; Email Templates and SMS Templates builders (with settings-admin on some sub-routes).

settings-help-center

Help Center

Help Center live chat entry in navbar (with settings-admin or super-admin).

settings-sample-reports

Sample Reports

Settings → Report Settings → Sample Reports.

settings-admin

Settings Admin

Broad admin: Company, Billing, Workflows, Integrations, Forecast, Custom Domain, Repair Companies, Payments, Agreement Templates, Report Settings, ISN / historical import, Past payments, and other settings not covered by narrower permissions.

Settings menu quick map (permission required)

Settings menu itemPermission(s) — any one listed grants the link

Account

(none — all signed-in users)

Notifications

(none — all signed-in users)

Company

settings-admin

Billing

settings-admin

Users

settings-users

Staff (all sub-items)

settings-staff or settings-admin

Services (parent)

settings-services or settings-admin

Service Assignment Matrix

settings-services or settings-admin

Service Areas

settings-areas or settings-admin

Contact Roles / Contact Usage

settings-services or settings-admin

Required Service Info / Discount Codes / Bundles

settings-services or settings-admin

Sync Spectora Services

settings-services or settings-admin (+ Spectora integration)

QuickBooks Service Mapping

settings-financials or settings-admin (+ QuickBooks integration)

Scheduling (parent)

settings-admin or scheduler-admin

Calendar Settings / Online Service Filter

settings-admin or scheduler-admin

Report Settings (parent)

settings-admin

Repair Companies

settings-admin

Sample Reports

settings-admin or settings-sample-reports

Agreement Templates

settings-admin

Equipment

settings-admin, calendar-admin, or settings-services

Payroll

human-payroll or human-vacation-admin

Forecast

settings-admin

Radon

calendar-admin or calendar-office

Holidays

calendar-admin

Action Flows (parent)

settings-admin or settings-action-flows

Email Templates / SMS Templates

settings-admin or settings-action-flows

Email Template Settings / Custom Domain

settings-admin

Integrations

settings-admin

Payments / Payment Batches

settings-admin or settings-financials


Beta features

Category permission: betaBeta Features

Permission valueUI labelWhat it controls

beta

(category only)

Access to beta-tagged features (company feature flags may also apply).

beta-attik-workorder

Attik Workorder

Attik-native workorder beta experience.

beta-attik-scheduler

Schedule Attik Job

Schedule Attik Job beta (Attik standalone booking path).


Super admin

Permission valueUI labelWhat it controls

super-admin

Super Admin

Full access across the portal; bypasses normal page permission checks. For Attik operations staff only—not typical company users.


Main navigation quick reference

Sidebar labelRoutePermission(s) — user needs any listed

Dashboard

/

Page: dashboard (nav link is visible broadly; home still checks dashboard)

Playbook

/playbook

playbook

Schedule

/schedule

scheduler

Calendar

/calendar, /calendar/office

calendar-admin, calendar-office, scheduler, calendar-self, calendar-inspector

Radon Chart

/radon

calendar-admin, calendar-office, scheduler

Dispatch

/dispatch

calendar-admin, calendar-office, scheduler, calendar

Worklists

/work

Nav: tasks — Page: tasks-checks

Tasks

/tasks

tasks

Reports Hub

/data-exports

data-exports

Company Handbook

/handbook

handbook

Human Resource

/hr

human

Settings

/settings

Gear visible to signed-in users; pages inside use specific settings-* permissions


Permission templates and defaults

  • Permission Templates copy a preset bundle of checkboxes to a user (see Users and staff in Settings).

  • Default role presets (Inspector, Office, Leader, Exec Leader, Admin) are defined in the product; templates may align with those roles but can be customized per company.

  • Changing permissions does not automatically update users until an administrator saves the user or applies a template.